🗺️Automation hub map

When your plan includes Workflow, Messaging, and/or Approval entitlements, the builder left rail shows one Automation entry — not separate Workflows / Messaging icons.

Click Automation to open the Automation hub. Inside the hub, makers typically move between these areas:

Hub area	What makers do there
Home	Orientation and entry points into automation work
Recipes	Start from guided templates / wizards
Workflows	Build and edit workflow definitions
Messaging	Routes, notifications, messaging configuration
Route map	See how work moves across routes / audiences
Debugging	Inspect failures and repair paths
Access	Who can operate automation surfaces

Exact labels can evolve; if an area is missing, check Plans and entitlements before assuming a product bug.

Rail truth (important)

What you may have read	Product truth
“Automation / Workflows / Messaging icons on the rail”	One Automation rail item when any automation entitlement is builder-enabled
“Approval on ⇒ Decision + Work Queue screens”	Not sufficient — Decision needs decision_screens_enabled; Work Queue needs work_queues_enabled
My Queue / Activity always available	Require an automation entitlement (Workflow, Messaging, or Approval)

Canonical maker path

1. Automation Overview

2. Start From a Wizard / Recipes

3. Build Workflows / Messaging as needed

4. Add native screens from Native Automation screens index (screen reference lives under Screens → Types of Screens)

5. Testing, Preflight, and Repair

6. Troubleshooting Automation

Related

• Find your way around the builder nav rail

• Builder → Automate