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🔔Worked Example: Notification Route
Worked Example: Notification Route
Build a notification route when users need to know something happened but do not need to make a formal decision.
Notification Center screen type.
Notification Center screen type.
Scenario
When a high-priority record is created, notify the assigned owner and show the alert in Notification Center.
Setup steps
Choose the source page.
Choose the trigger: record created, status changed, or launcher action.
Choose recipient: owner, assigned user, team, or role.
Write a message with the record title and expected next step.
Choose Notification Center as destination.
Add Workflow Status if the requester needs progress.
Validate.
Create a high-priority test record.
Preview as recipient and confirm the notification appears.
Good message example
High-priority support request {{Title}} is assigned to you. Open the request and respond before {{Due date}}.
Verification
The route is ready when the recipient sees the notification, understands what to do, opens the related item, and the source record shows the expected status or activity.
