> For the complete documentation index, see [llms.txt](https://docs.notionapps.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.notionapps.com/guides/configure-app-audience-and-notification-prefs.md).

# Configure App Audience and Notification Prefs

App-level **audience policy** keeps Work Queues and Decisions isolated by company (tenant) and role, and lets Notification Center honor category preferences.

{% hint style="info" %}
**Shipped 9 Aug 2026**\
Part of the guided Automation maker controls in the [9 Aug 2026 Release](https://docs.notionapps.com/release-notes/9-aug-2026-release).
{% endhint %}

## When to use this

* Two client companies must never see each other’s review items.
* Sales Reps and Managers need different queues.
* Users should opt into review alerts via a checkbox on their user profile.

## Prerequisites

* Private OTP app with a Users sheet.
* A **Role** field (select / multi-select).
* Optional **Client** (or Company) relation for tenancy.
* Automation screens (Work Queue / Decision / Notification Center) available.

## Steps

### 1. Open audience policy

On any Automation screen, open **App audience & notification prefs** (or the equivalent Automation Home control).

### 2. Tenant mode

1. Choose **Relation** when each user belongs to one client/company.
2. Pick the users-sheet **Client** (or equivalent) relation.
3. Save.

Workflow role-pool routing still assigns by role; tenant policy filters which company’s items appear for that role.

### 3. Role field

Leave auto-detect or explicitly pick the **Role** field used by Screen Visibility and role-pool publish steps.

### 4. Notification categories

1. Add a category key (for example `reviews`).
2. Bind it to a boolean on the users sheet (for example **Alert Reviews**).
3. Wire Messaging / workflow notify steps to that category so Notification Center and email honor the preference.

### 5. Verify

1. Publish.
2. Log in as two users in different companies with the same role — each should only see their company’s queue items.
3. Turn a preference off and confirm that category no longer delivers in-app (or email, depending on channel).

## Related

* [Work Queue Screen](https://docs.notionapps.com/customize-app/types-of-screens/native-automation-and-operational-screen-guides/work-queue-screen)
* [Decision Screen](https://docs.notionapps.com/customize-app/types-of-screens/native-automation-and-operational-screen-guides/decision-screen)
* [Client Review Hub in 15 Minutes](https://docs.notionapps.com/guides/client-review-hub-in-15-minutes)