> For the complete documentation index, see [llms.txt](https://docs.notionapps.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.notionapps.com/troubleshooting/my-data-has-stopped-syncing.-what-could-be-the-issue.md).

# My data has stopped syncing. What could be the issue?

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First look at **Settings → Data → Sync Health**, then [Reload and sync](https://docs.notionapps.com/databases/reload-and-sync).
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## My data has stopped syncing. What could be the issue?

Open the app in the builder → **Settings → Data**. Read **Sync Health** (overall status, the database table, current issues, and recent syncs) before you assume sync is broken.

**Partial**, **Held**, **Waiting**, or **Throttled** is not the same as stopped. Extra local rows were kept, writes are still sending, or Notion asked us to wait. Use **View details**, then **Retry** if it stays there.

There could be a few reasons why data would actually stop:

1. NotionApps has lost authorization access to your account. Health says **Access blocked**. Reconnect Notion, then **Sync Now**.
2. The database was deleted, moved, or unshared. Health says **Missing**. Share it with the integration, then **Sync Now**.
3. You changed a database relation property from a two-way relation to a one-way relation.
4. You have a separate property named "title" other than the main Title property.

In most cases, re-authorize or revert the Notion change, then use **Sync Now** on the Sync Health row (same as Reload Data on Databases).

If it still needs help, use **Create ticket** on that row. The ticket is prefilled with the app, database, and health state. Do not paste tokens or secrets.

If the issue persists, email <help@notionapps.com>.
