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Start From a Wizard

Start-here plus the first win on Automation Home. Deep catalogs stay one click away. Do not grow this into a sixth automation book.

Automation Home is the first surface. The goal is a visible live success in about five minutes.

Automation is three jobs:

Job Meaning
Workflow Does the work
Messaging Tells people
Approvals Gets a human decision

Use the wizard when you have never shipped a notify or an approval. Use Foundation builders after the first win when you need custom steps, channels, or multi-route repair.

A form or button exists. The right entitlement is on, or you are ready to Request access from the locked panel (the checklist stays visible while a request is pending).

Home checklist:

  1. Pick a job
  2. Connect the trigger
  3. Choose who receives it
  4. Add the screen people will use
  5. Run a live test

Primary CTAs above the advanced outcome builder:

  • Create your first automation: Notify someone
  • Create your first automation: Get an approval

Freeform “Describe your own outcome” stays under Advanced.

  1. Select the form/screen trigger (prefilled when possible).
  2. Choose recipient: record owner / people field, role pool, or a specific email.
  3. Choose channel: in-app Notification Center, email, or both.
  4. Add Notification Center with one click if it is missing.
  5. Run live test → open Notification Center / Activity.
  6. Optional: Turn this into an approval.
  1. Confirm When this happens + submitted status.
  2. Create or repair the approval workflow.
  3. Confirm Approval Inbox / Decision visibility for Approver.
  4. Create a test request.
  5. Complete only when the request appears in the inbox.
Control What it does
Notify CTA First-win notify route
Approval CTA First-win approval route
Request access Workflow / Messaging / Approvals
Advanced describe Freeform, demoted
Simulate After first win, on the route

A notification or a decision item. They never see “wizard.”

Locked families need access. Wizards will not bypass Messaging levels or Approval toggles.

First morning: Notify someone on Add request → owner + Notification Center. Afternoon: turn that into an approval and add the Decision screen for managers.

No item after test: automation not published, or screen visibility. See troubleshooting FAQ stubs (one paragraph each) and the Decision/queue page.

Full reference → Which automation, Trigger catalog, Messaging — topics that perform work, Approval workflows.