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Settings → Data

Pane for app-level data switches. The sync manual is Reload and sync. This page does not become a second sync book.

Data settings are the few toggles that apply to the whole app: whether end users may refresh, default auto-sync participation, and Sync Health.

Databases are already linked.

  1. Open Settings → Data.
  2. Read Sync Health: overall status, connected databases, current issues, and recent syncs.
  3. Use Sync Now or Retry on a database row if a refresh is needed. Retry asks for confirmation.
  4. Use Create ticket when an issue needs help. The ticket is prefilled with the app, database, and health state.
  5. If a row reads Held with N not in Notion, answer it: Keep these rows or I removed these in Notion. Nothing is removed until you do. Details on Reload and sync.
  6. Confirm the linked database list (or jump to Databases).
  7. Set any app-wide refresh / cache switches the pane shows.
Control What it does
Sync Health App and database status, recent runs, Sync Now / Retry / ticket.
Sync Now Same builder Sync / Reload as Databases.
Retry Same reload, after a confirmation. Use when the row needs attention.
View details Human message and suggested action. No stack, no tokens.
Create ticket Prefills a support ticket with the app, database, and health state.
Keep these rows On a held row: local rows stay. Caption Keeping these rows until you change it.
I removed these in Notion On a held row: rows go on the next complete sync. Caption Removal runs on the next complete sync.
Linked databases list Shortcut to Manage linked databases.
App-wide refresh Default for end-user reload when screens inherit it.
Cache / offline notes PWA may cache chrome; row freshness still follows sync. See Add To Home Screen.

Health captions match Reload and sync: Up to date, Partial, Held, Waiting, Access blocked, plus Throttled when Notion asked us to wait. A held row also shows N not in Notion. Waiting clears on its own; rate-limited writes retry without a manual sync.

Only what you enabled (a reload button, fresher rows). They do not see this pane.

Meters: databases, pages, properties, blocks, file uploads, two-way sync frequency. Plans.

Pause / Resume is not a maker control. The hold decision is: support can record the same choice on your behalf, and either way it is logged with who decided and when.

Turn on app-wide “allow reload” so every list can show a refresh control, then disable it on a public catalogue screen.

Data stopped syncing: troubleshooting page + sync manual + Sync Health, not this short pane.

Reload and sync. My data has stopped syncing. Notion property types.