Skip to content

Create a Messaging Route

Watch this beginning-to-end walkthrough to configure Messaging from the builder. It starts with the payoff: conversations, announcements, route previews, and message activity stay connected to the operational app instead of moving to email or a separate chat tool.

Open the video

If the player does not load, open the MP4 walkthrough.

The walkthrough covers opening Automation, selecting Messaging, using Guided setup, choosing a conversation route, selecting the source and destination screens, building the generated route, checking the channel, contract, publisher, subscriber, announcements, and ending on Activity and Overview with visible configuration proof.

  1. Confirm Messaging entitlement (level).
  2. First win: Notify someone wizard.
  3. Then channel + contract + subscription + publisher.
  4. Add Notification Center.
  5. Publish.

Written guide: Messaging and Notifications