Intercom Chat
Intercom Messenger in your published app. You paste Intercom’s public App ID (Installation → Web).
Availability
Section titled “Availability”Intercom is entitlement-gated. If Add Integration hides Intercom or shows an upgrade prompt, your plan does not include it.
Configure
Section titled “Configure”- In Intercom: Settings → Installation → Web → copy App ID.
- Builder → Integrations → Add → Intercom Chat.
- Paste App ID.
- Enable → Save → Publish.
- Edit later via the same fields (no need to delete and recreate).
You can run Crisp and Intercom at the same time if both are entitled and enabled.
This version does not require identity HMAC / secure mode — App ID only.
Verify
Section titled “Verify”| Check | Expected |
|---|---|
| Published subdomain | Intercom messenger appears |
| Custom domain | Same widget after publish |
| Edit App ID | Widget updates after publish |